BrewBuddie is a product of App Inlet, an app development company founded in 2015. The name “BrewBuddie” originated when a client reached out to App Inlet to help streamline their internal coffee orders, hence the “Brew” in BrewBuddie. They were experiencing long lines as employees waited for their orders from the cafeteria. The high number of orders being placed at once created a slow start to the work day. Employees, and managers alike, became frustrated, and something needed to be done. The BrewBuddie app idea was set in motion to solve this problem.
The thought behind the BrewBuddie app was to figure out a way to simplify barista and employee experiences to save time, boost productivity and create end-to-end order fulfillment. This meant that the app would need to be developed in two ways: the Customer App to place orders and the Barista App to receive orders. After creating BrewBuddie, the App Inlet team soon realized that many other companies were facing a similar issue, and they also required this app. And that is how the BrewBuddie template app came to life.
The BrewBuddie Customer App is where the customer or user will go to place their orders. Here’s how it works. Firstly download the app and create your account as a customer. Once you have made your account, you will use these details to log in. Once logged in, customize your order by choosing the base ingredient. This is followed by a second step containing a set of options complementing the base ingredient. If you are happy with your selection, the order will be placed and sent through to the Barista App for the Barista to begin processing your order. You’ll be notified when your order has a change in status.